YOU Can Count On Us.
At First Commerce, our goal is to be your financial partner for life.
As we closely monitor the impact of the Coronavirus (COVID-19), we realize you may be uneasy about how to access the products and services you depend on daily, including your banking needs. We will continue to be here for you throughout these unprecedented times, delivering the highest level of service and help as you need.
Serving Our Members
First Commerce wants to empower our members with the tools and resources to continue accessing their day-to-day banking needs without interruption while keeping both our members and team members healthy.
Remote Banking Options
First Commerce provides secure convenient access anytime, anywhere with our remote banking options. Check balances, transfer funds, and pay bills right from your computer, laptop, or mobile phone. Members can access Digital Banking, setup Real-Time Text and Email Alerts, discover our Video Teller Services, and More!
Financial Relief Programs
To help relieve potential financial hardships for both our consumer and business members, we are offering assistance programs so you can focus on what matters. Early withdrawals from certificate of deposit will not incure a fee. In addition, we are now offering loan payment dererrals and pandemic relief loans. LEARN MORE
We believe in the Power of YOU and your business goals. As your financial partner for life, First Commerce is here for business members even during unprecedented times. As an SBA lender, First Commerce is providing information for local businesses about the administration of the Payroll Protection Program, including the application.
Financial Center Access
At this time, we are providing lobby services by appointment only at ALL FCCU location. Appointments will be reserved for services that require direct material assistance by a team member. We will continue to be open regular business hours with our team members available inside the financial centers to assist you with material needs through "contactless" service. Please call the financial center directly to schedule an appointment.
Closed Financial Centers: College Town Financial Center
For your convenience, we have expanded the hours available in our Contact Center and for our Video Teller service. Both are now available on Mon-Fri from 7:30 a.m. to 7:30 p.m. and on Sat from 9 a.m. to 3 p.m.
For remote banking on the go, we encourage you to use our digital banking tools for safe and secure access to all your banking needs.
Supporting Our Communities
As an initial response, First Commerce launched an initiative to start a wave of support for locally owned businesses in the communities we serve. Under the #LocalStrong initiative, First Commerce will distribute more than $4,000 among more than 150 team members to spend with local businesses in their community. <READ MORE>
At First Commerce, we understand that COVID-19 has created uncertainties among members of our community. We are sharing the resources below to help you keep up-to-date on the spread of the COVID-19 virus and the impact.
*ATM fees: Please note that any fees charged by the financial institution that owns the ATM will apply. iEarn!, iEarn!50+, and MyWay checking automatic surcharge refunds still apply.
** Call Center fees: Fee waiver does not apply to loan payments from other financial institutions
FIRST MORTGAGES: If you need assistance with your mortgage, please contact us.
* Automatic Loan Deferral: Your loan maturity will be extended and regular payments will resume after the deferred payment period. Finance charges will continue to accrue as outlined in your Loanliner Agreement, Retail Installment Sales Contract or Credit Card Agreement during the deferment period. Deferred payments may not be covered under GAP waiver agreements. For FCCU Credit Card members who typically pay their credit card balance in full each month, we will not apply this deferment automatically as that would cause interest to accrue. If you would like to take advantage of the deferment knowing you will have interest accrue, please contact us directly. Regular deferment fees will be waived.* Pandemic Relief Loan: APR = Annual Percentage Rate. Loans may not exceed $2,500 and will be unsecured loans. Loan amounts less than or equal to $1,000 will have a term of 24 months. Loan amounts greater than $1,001 will have a term of 48 months. It will take 48 monthly payments of $57.59 for a loan amount of $2,500 and 24 monthly payments of $43.88 for a loan amount of $1,000. There are no prepayment penalties, however normal late fees will apply. This loan will require an active FCCU checking account with direct deposit payroll. Members currently in bankruptcy or who have caused a prior loss to FCCU would not be eligible for this loan.