We’re Happy to Help

As your financial partner for life, we strive to deliver remarkable service. For your convenience, we provide a variety of ways to reach the First Commerce team.

We will make every effort to respond to your request within the same business day. Requests submitted after 5 p.m. (EST) may not receive a response until the next business day. If you need immediate assistance during business hours, please call the Member Services Team.

Contact Us

Contact Member Services

Call the Member Services Team at 850.488.0035 or 1.800.533.5772 to speak with a Member Services Representative. Representatives are available 7:30 a.m. to 6:30 p.m. (EST) Monday through Friday and 9 a.m. to 1 p.m. (EST) Saturday. For general questions, you can also ask Penny, your new virtual assistant.

Visit a Financial Center

Visit any of our 14 locations to speak directly with a team member. Save time by scheduling an appointment for your visit and a team member will be waiting to assist you.

Send Mail or Fax

We can also be reached by mail! Our mailing address is:
First Commerce CU
P.O. Box 6416
Tallahassee, FL 32314


Or you can send us a fax at 850.922.4697.


Social Media

Connect with us on social media for the latest updates and to engage with us.

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Report Account and Card Fraud

Have you received a suspicious email, found a fraudulent charge, or had your First Commerce debit or credit card stolen? Let us know.