To report suspected fraud, call us at 850.488.0035 or 1.800.533.5772 or email Abuse@FirstCommerceCU.org (on weekends and holidays, fill out this form). Learn more about reporting fraud.

• To change your PIN for your First Commerce MasterCard debit card, please call 1.800.757.9848.
• To activate your card, please refer to the sticker on the card you received. Please note that your card must be activated from the primary phone number we have on file for the main accountholder. If you are unsure of what number we have on file as the primary number for your account, please visit iBranch! online banking under “Services” and then “Manage Contact Info,” or by visiting one of our locations. You may also call us at 850.488.0035 or 1.800.533.5772 to verify the information we have on file; however, for security reasons, we cannot update your information via phone.
• Planning a trip? Contact us to ensure your debit card availability.
• Report a lost or stolen card.
• Report suspected fraud.
• Secure Your MasterCard online - Protect your cards with your own personal password so only you can purchase items online.

First Commerce has deposit accepting ATMs located at each of our financial centers. You can also find a surcharge-free ATM or one that accepts deposits in our nationwide ACCEL network.

• To add or change a PIN on your FCCU Visa Credit Card, please call 1.877.PHONPIN (746.6746).
  • Note: Primary cardholder's Social Security number required; PIN will be effective in 48 hours
• To activate your card, please refer to the sticker on the card you received.
• Planning a trip? Contact us to ensure your card availability.
• Report a lost or stolen card.
• Report suspected fraud.
• Rewards Login for FCCU Rewards Visa Credit Card

• Order checks
• Report lost or stolen checks