Fraud & Security
Resources to keep your personal information protected.
Fraud & Security
Resources to keep your personal information protected.
Your Strongest Ally in Financial Security
As your financial partner for life, First Commerce employs best-in-class security technology designed to detect suspicious activity and protect members’ accounts and their personal information. We also empower members with a variety of tools to monitor accounts and report potential issues. How do I report suspected fraud?
It’s important to report fraudulent account activity or identity theft right away. To report fraud on your account, log in to Digital Banking and send us a secure message, email us at Help@FirstCommerceCU.org, or call us at 850.488.0035 or 1.800.533.5772.
Protect Yourself From Fraud
Avoid Card Fraud at Gas Pumps
Nationally, more than $1 billion in card fraud happens at gas pumps each year. Learn how to protect yourself.
Read MoreAvoid Online Scams
Scammers can use the anonymous nature of the internet to take advantage of unsuspecting shoppers.
Read More
Protecting Younger Generations
A young person who is victimized by fraud can suffer financial repercussions of fraudulent activity for many years.
Read MoreMember Testimonial
“I want to express my gratitude for one of your Loan Officers. He kept me updated each day, returned all my phone calls promptly, along with email questions. This young man went above and beyond all my expectations for customer service, and for that I will do all of my future banking with FCCU.”
Protecting Your Information
We recommend regularly monitoring your accounts and reviewing your credit reports for suspicious activity.
Security Resources for You
Identity Theft Protection
Learn the best ways to minimize risk and protect your information, with support from fraud specialists and more.
Real-Time Account Alerts
Get real-time text and/or email alerts about your account activity, including withdrawals, low balances, login attempts, and more.
Credit Score Powered by SavvyMoney
Monitor your credit score for free through Digital Banking and learn how to build your score or maintain an already great score.
Identity Theft Protection
Learn the best ways to minimize risk and protect your information, with support from fraud specialists and more.
Real-Time Account Alerts
Get real-time text and/or email alerts about your account activity, including withdrawals, low balances, login attempts, and more.
Credit Score Powered by SavvyMoney
Monitor your credit score for free through Digital Banking and learn how to build your score or maintain an already great score.
Your Financial Partner for Life
Established in 1940, First Commerce is a full-service, not-for-profit credit union with locations across North Florida and South Georgia. We are a member-owned cooperative and committed to the communities we serve. Our purpose is to empower people to enhance their financial well-being by helping them achieve their financial goals – whether it’s simplifying their day-to-day finances, buying their first car or home, or building a great retirement. When you bank with First Commerce, you get a truly personal experience backed by 80 years of financial expertise.
APR = Annual Percentage Rate; APY = Annual Percentage Yield
Six Pillars Financial Advisors products and services are not federally insured; are not obligations of or guaranteed by First Commerce Credit Union; involve investment risk; and may be offered by a dual employee who accepts deposits on behalf of First Commerce Credit Union and also sells non-deposit investment products on behalf of Six Pillars Financial Advisors.
